SRS - Professional GSM unlock & repair service. Alcatel, LG Mobile, ZTE & Huawei

SRSpro Frequently asked questions

SRSpro FAQ is created to help you with any (frequently asked) questions you might have. This page is a good first resource if you have any questions or problems using the SRSpro service(s). Also if you do not have any questions it is a good resource to look at the FAQ's to prevent you from getting in any problems or for questions to arise.

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Bluetooth issues with unlocking

Please always turn Bluetooth on your phone off.

We have noticed that some phones completely deactivate the modem in the phone when you activate Bluetooth. This modem is needed for the unlocking process.

When you get this error:
....
MSL BYPASS: DONE

Start Unlock Phase:
RESETTING PHONE CODE: DONE
RESETTING SIMLOCK: FAILED
UNLOCK: FAILED (wrong phone response)

It can mean 2 things:
- You have modem port number set wrong
- Your Bluetooth is turned on.

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