SRS - Professional GSM unlock & repair service. Alcatel, LG Mobile, ZTE & Huawei

SRSpro Frequently asked questions

SRSpro FAQ is created to help you with any (frequently asked) questions you might have. This page is a good first resource if you have any questions or problems using the SRSpro service(s). Also if you do not have any questions it is a good resource to look at the FAQ's to prevent you from getting in any problems or for questions to arise.

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What are the System Requirements for SRS to work?

We highly recommend Windows XP pro SP2, but other Windows XP versions will also work without problems.

Our solution does also work on Windows Vista but we do not recommend this as Vista is a very bad OS and it can give you difficulty with installing the drivers. When using Vista it's also important to run our software as 'administrator' by right clicking the .exe, choose 'run as' and then choose 'administrator'.

Other supported operating systems:
Windows 98 (with VB runtimes installed)
Windows NT (with VB runtimes installed)
Windows 2000 (with VB runtimes installed)
Windows 7

Technical specifications:
Min. 128mb internal memory
Min 128k Up and Download stable internet connection

*When unlocking Samsung 3G models do NOT use a 3G modem and uninstall any software related with 3G modems. These conflict with the drivers used for unlocking

**64 Bit Systems are supported for 3G unlocking due to a QXDM driver update however it is NOT recommended as some people still experience trouble with 64bit systems. Other models are NOT supported on 64 bit Systems!

Incompatible software
Software that can conflict with our software while unlocking. If you have any of this software we highly recommend to uninstall it before unlocking / repairing:
-Any software that comes with 3G (USB) modems (fast internet via 3G dial up USB modems)
-Samsung PC studio
-Microsoft Active Sync
-Windows Defender (worthless software anyway)
-iTunes connector (*only in some rare cases)
-Nokia Suite (*only in some rare cases)

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